NutriLiv Terms and Conditions of Use

Effective Date: April 9, 2026 

Welcome to NutriLiv. These Terms and Conditions ("Terms") govern your use of the NutriLiv mobile application ("App") and related services (collectively, the "Service"). The Service is operated by Personalized Medicine LLC ("Company," "we," "us," or "our"), doing business as NutriLiv. NutriLiv is the consumer-facing brand and product of Personalized Medicine LLC. By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Please read these Terms carefully. They contain an arbitration agreement and class action waiver (Section 14) that affect your legal rights.

1. Eligibility and Account

In plain language: You must be at least 18 years old to use NutriLiv. You are responsible for keeping your account secure.

1.1. Age Requirement. You must be at least eighteen (18) years old to create an account or use the Service. By using the Service, you represent and warrant that you are at least 18 years of age. If we learn that we have collected information from a person under 18, we will delete that information promptly.

1.2. Account Registration. To access the Service, you must create an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

1.3. Account Accuracy. You agree to provide accurate, current, and complete information during registration and to update such information as needed.

2. IMPORTANT MEDICAL AND NUTRITIONAL DISCLAIMER

In plain language: NutriLiv is a nutrition information app, not a medical service. Our meal plans are not medical advice. Always consult your doctor, especially during cancer treatment. Your use of NutriLiv does not create any healthcare provider relationship with Personalized Medicine LLC, its affiliates, or any of its personnel.

2.1. NOT MEDICAL ADVICE. THE SERVICE IS PROVIDED FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. NEITHER NUTRILIV NOR PERSONALIZED MEDICINE LLC IS ACTING AS A MEDICAL SERVICE, HEALTHCARE PROVIDER, OR LICENSED DIETITIAN SERVICE THROUGH THIS APP. NOTHING IN THE SERVICE CONSTITUTES MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

2.2. NO PATIENT-PROVIDER RELATIONSHIP. YOUR USE OF THE SERVICE DOES NOT CREATE A PHYSICIAN-PATIENT, DIETITIAN-CLIENT, OR ANY OTHER HEALTHCARE PROVIDER-PATIENT RELATIONSHIP BETWEEN YOU AND PERSONALIZED MEDICINE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, OR ANY INDIVIDUAL ASSOCIATED WITH PERSONALIZED MEDICINE LLC OR NUTRILIV. THIS APPLIES REGARDLESS OF WHETHER PERSONALIZED MEDICINE LLC OR ANY OF ITS AFFILIATES SEPARATELY OPERATES, IS ASSOCIATED WITH, OR IS AFFILIATED WITH ANY HEALTHCARE CLINIC, MEDICAL PRACTICE, OR HEALTHCARE FACILITY. YOUR USE OF THIS APP IS ENTIRELY SEPARATE AND INDEPENDENT FROM ANY CLINICAL OR MEDICAL SERVICES THAT MAY BE OFFERED BY PERSONALIZED MEDICINE LLC OR ITS AFFILIATES IN ANY OTHER CAPACITY. NO INFORMATION PROVIDED THROUGH THE SERVICE SHALL BE CONSTRUED AS AN ATTEMPT TO PRACTICE MEDICINE OR TO PROVIDE SPECIFIC MEDICAL ADVICE, AND THE SERVICE SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR CONSULTATION WITH A QUALIFIED HEALTHCARE PROFESSIONAL.

2.3. CONSULT YOUR HEALTHCARE PROVIDER. YOU SHOULD ALWAYS CONSULT WITH A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE MAKING ANY DIETARY CHANGES, PARTICULARLY IF YOU ARE UNDERGOING CANCER TREATMENT (INCLUDING BUT NOT LIMITED TO CHEMOTHERAPY, RADIATION THERAPY, IMMUNOTHERAPY, SURGERY, OR HORMONE THERAPY). NUTRILIV DOES NOT REPLACE THE GUIDANCE OF YOUR ONCOLOGIST, REGISTERED DIETITIAN, OR OTHER HEALTHCARE PROVIDER.

2.4. NUTRILIV POINTS. THE SERVICE ASSIGNS "NUTRILIV POINTS" TO INGREDIENTS AND RECIPES. NUTRILIV POINTS INDICATE THAT AN INGREDIENT HAS EVIDENCE-BASED ANTICANCER AND HEALTH-PROMOTING PROPERTIES AS IDENTIFIED IN PUBLISHED SCIENTIFIC RESEARCH. FOR RECIPES, NUTRILIV POINTS REFLECT THE NUMBER OF SUCH EVIDENCE-BACKED INGREDIENTS INCLUDED IN THE RECIPE. NUTRILIV POINTS ARE PROVIDED FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY TO HELP YOU UNDERSTAND THE RESEARCH-BACKED NUTRITIONAL PROFILE OF THE FOODS YOU EAT. THEY ARE NOT FDA-APPROVED RATINGS, NOT A GUARANTEE OF ANY HEALTH OUTCOME, AND SHOULD NOT BE INTERPRETED AS CLAIMS THAT ANY FOOD OR RECIPE PREVENTS, TREATS, OR CURES CANCER OR ANY OTHER DISEASE. CONSUMING FOODS WITH HIGHER NUTRILIV POINTS DOES NOT GUARANTEE ANY PARTICULAR HEALTH RESULT. ALWAYS CONSULT YOUR HEALTHCARE TEAM REGARDING YOUR DIETARY CHOICES.

2.5. EMERGENCIES. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY. DO NOT RELY ON THE SERVICE FOR EMERGENCY MEDICAL NEEDS.

2.6. NO GUARANTEE OF OUTCOMES. We make no representations or warranties regarding the health outcomes of following any meal plan or recipe provided through the Service.

3. Health Data and Pre-Survey Consent

In plain language: We collect health information through a survey to personalize your meal plans. You give separate consent for this before starting the survey — it is not part of accepting these Terms.

3.1. Health Survey. The Service includes an onboarding health survey that collects information including your cancer type, treatment type, active side effects, dietary restrictions, allergies, and household size. This information is used to generate personalized weekly meal plans.

3.2. Separate Consent. Before beginning the health survey, you will be presented with a separate consent notice explaining that you are voluntarily providing health information and that this information will be used for meal plan generation. This consent is separate from and in addition to your acceptance of these Terms.

3.3. Voluntary Disclosure. Providing health information through the survey is voluntary. However, the Service requires this information to generate personalized meal plans. If you choose not to complete the survey, you will have limited access to the Service's core functionality.

3.4. Your Responsibility. You are responsible for the accuracy of the health information you provide. Inaccurate information may result in meal plans that are not appropriate for your dietary needs or medical situation.

4. Algorithmic Meal Plans

In plain language: Your meal plans are generated by an algorithm based on your survey answers. No human reviews individual plans. You can regenerate or swap meals if something doesn't work for you.

4.1. Algorithmic Generation. Meal plans are generated by an automated algorithm based on the information you provide in the health survey. No human reviews or approves individual meal plans before they are presented to you.

4.2. No Guarantee of Accuracy. While we strive to generate meal plans that are consistent with your survey responses, we do not guarantee that every meal plan or recipe will perfectly match your dietary needs, restrictions, or preferences.

4.3. User Options. You may regenerate meal plans or swap individual meals within the Service if you are not satisfied with the recommendations provided.

5. Allergy and Dietary Restriction Disclaimer

In plain language: We try to respect your dietary restrictions and allergies, but you are responsible for checking ingredients before preparing or eating any meal.

5.1. REASONABLE EFFORTS. NUTRILIV USES REASONABLE EFFORTS TO GENERATE MEAL PLANS THAT ARE CONSISTENT WITH THE DIETARY RESTRICTIONS AND ALLERGIES YOU REPORT IN YOUR HEALTH SURVEY. HOWEVER, WE CANNOT AND DO NOT GUARANTEE THAT ALL RECIPES AND MEAL PLANS WILL BE FREE OF ALLERGENS OR COMPLY WITH ALL DIETARY RESTRICTIONS YOU HAVE REPORTED.

5.2. YOUR RESPONSIBILITY. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING ALL INGREDIENTS IN ANY RECIPE BEFORE PREPARING OR CONSUMING IT. IF YOU HAVE SEVERE ALLERGIES OR MEDICAL DIETARY REQUIREMENTS, YOU MUST VERIFY EACH RECIPE'S INGREDIENTS INDEPENDENTLY.

5.3. No Liability. Neither Personalized Medicine LLC nor NutriLiv shall be liable for any adverse reaction, illness, or injury resulting from your preparation or consumption of any recipe or meal plan provided through the Service.

6. Subscription and Payment Terms

In plain language: NutriLiv is a subscription service billed through the Apple App Store or Google Play Store. Subscriptions auto-renew. You manage and cancel your subscription through your app store account, not through NutriLiv directly.

6.1. Subscription. Access to the Service requires a paid subscription. Subscriptions are offered on the terms displayed in the App at the time of purchase.

6.2. Billing Through App Stores. All payments are processed through the Apple App Store or Google Play Store (collectively, "App Stores") via in-app purchase. Neither Personalized Medicine LLC nor NutriLiv directly collects, processes, or stores your payment card information. Your purchase is subject to the applicable App Store's terms of service and payment policies.

6.3. Automatic Renewal. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. The renewal charge will be at the then-current subscription price.

6.4. Free Trials. If we offer a free trial, you will not be charged during the trial period. Unless you cancel before the trial expires, your subscription will automatically convert to a paid subscription at the price displayed at sign-up.

6.5. Cancellation. You may cancel your subscription at any time through your App Store account settings. Cancellation takes effect at the end of the current billing period. NutriLiv cannot process cancellations or refunds directly — you must manage your subscription through Apple or Google.

6.6. Refunds. Refund requests are governed by the applicable App Store's refund policies. NutriLiv does not issue refunds directly.

6.7. Price Changes. We may change subscription prices from time to time. Price changes will take effect at the start of the next billing period following notice of the change. Your continued use of the Service after a price change constitutes acceptance of the new price.

6.8. California Residents — Cooling-Off Period. If you are a California resident, you have the right to cancel your subscription within three (3) business days of your initial purchase for a full refund, as provided under California Civil Code § 1689.6. To exercise this right, contact us at support@nutriliv.app or cancel through your App Store.

7. Intellectual Property

In plain language: The recipes, food scores, and methodology in NutriLiv are our intellectual property. You can use them for personal purposes but cannot copy, redistribute, or scrape them.

7.1. Ownership. All content in the Service — including recipes, meal plans, NutriLiv Points scoring system and methodology, text, graphics, logos, icons, software, and the compilation thereof — is the property of Personalized Medicine LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

7.2. Limited License. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial purposes, subject to these Terms.

7.3. Restrictions. You may not: (a) copy, reproduce, distribute, or publicly display any content from the Service; (b) scrape, crawl, or use automated means to extract content or data from the Service; (c) modify, create derivative works from, or reverse engineer the Service; (d) use the Service for any commercial purpose without our prior written consent; or (e) remove any copyright, trademark, or other proprietary notices from the Service.

7.4. Trademarks. "NutriLiv," "NutriLiv Points," and associated logos are trademarks of Personalized Medicine LLC. You may not use our trademarks without prior written permission.

8. User Conduct

In plain language: Use NutriLiv as intended — don't try to abuse, hack, or misuse the Service.

8.1. You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to any portion of the Service or its systems; (c) interfere with or disrupt the Service or servers or networks connected to the Service; (d) use the Service to transmit any viruses, malware, or harmful code; or (e) impersonate any person or entity.

9. Account Termination

In plain language: You can delete your account at any time. We can also terminate your account if you violate these Terms.

9.1. Termination by You. You may delete your account at any time through the App or by contacting us at support@nutriliv.app. Upon account deletion, we will delete your personal data in accordance with our Privacy Policy.

9.2. Termination by Us. We may suspend or terminate your account if you violate these Terms, engage in fraudulent or abusive conduct, or if we are required to do so by law. We will make reasonable efforts to notify you before or at the time of termination, unless prohibited by law or immediate action is necessary.

9.3. Effect of Termination. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including Sections 2, 5, 7, 10, 11, 12, 13, 14, and 15.

10. DISCLAIMER OF WARRANTIES

In plain language: We provide NutriLiv "as is." We do our best, but we can't guarantee the Service will always be perfect or error-free.

10.1. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.2. WITHOUT LIMITING THE FOREGOING, NEITHER PERSONALIZED MEDICINE LLC NOR NUTRILIV WARRANTS THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) ANY MEAL PLAN, RECIPE, OR NUTRITIONAL INFORMATION WILL BE SUITABLE FOR YOUR PARTICULAR HEALTH CONDITION; OR (D) DEFECTS IN THE SERVICE WILL BE CORRECTED.

10.3. YOU USE THE SERVICE AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM PERSONALIZED MEDICINE LLC, NUTRILIV, OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

11. LIMITATION OF LIABILITY

In plain language: Our liability to you is capped at the greater of $100 or what you paid us in the last 12 months. We are not liable for indirect damages.

11.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PERSONALIZED MEDICINE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY MEAL PLAN, RECIPE, OR NUTRITIONAL INFORMATION OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR DATA.

11.2. IN NO EVENT SHALL PERSONALIZED MEDICINE LLC'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) ONE HUNDRED U.S. DOLLARS ($100); OR (B) THE TOTAL AMOUNT YOU PAID TO PERSONALIZED MEDICINE LLC IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11.3. THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY (WHETHER CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF PERSONALIZED MEDICINE LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.4. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. Indemnification

In plain language: If your use of NutriLiv causes a legal claim against us, you agree to cover our costs.

12.1. You agree to indemnify, defend, and hold harmless Personalized Medicine LLC and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any health-related decision you make based on information obtained through the Service.

13. Governing Law and Jurisdiction

In plain language: These Terms are governed by New York law. Subject to the arbitration agreement below, disputes will be resolved in New York courts.

13.1. These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

13.2. Subject to the arbitration agreement in Section 14, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of such courts.

14. ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

In plain language: You and Personalized Medicine LLC agree to resolve most disputes through individual arbitration rather than in court. You have 30 days after accepting these Terms to opt out of arbitration. You may still bring claims in small claims court.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

14.1. Agreement to Arbitrate. You and Personalized Medicine LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be resolved through binding individual arbitration, except as set forth below.

14.2. Informal Resolution First. Before initiating arbitration, you and Personalized Medicine LLC agree to attempt to resolve any Dispute informally. The party raising the Dispute must send a written notice ("Notice of Dispute") to the other party describing the nature and basis of the Dispute and the specific relief sought. You must send your Notice to Personalized Medicine LLC at: legal@nutriliv.app. We will send our Notice to the email address associated with your account. The parties will attempt to resolve the Dispute through good-faith negotiations for sixty (60) days from the date the Notice is received. If the Dispute is not resolved within that period, either party may initiate arbitration.

14.3. Arbitration Rules. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator. The arbitration may be conducted in person, by telephone, by video conference, or based on written submissions, as determined by the arbitrator.

14.4. CLASS ACTION WAIVER. YOU AND PERSONALIZED MEDICINE LLC AGREE THAT EACH PARTY MAY BRING DISPUTES ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

14.5. Small Claims Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdiction of such court.

14.6. 30-Day Opt-Out. You may opt out of this arbitration agreement by sending written notice to legal@nutriliv.app within thirty (30) days of first accepting these Terms. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you may pursue claims in court as otherwise permitted by these Terms.

14.7. Severability. If the class action waiver in Section 14.4 is found to be unenforceable, then the entirety of this arbitration agreement shall be void. If any other provision of this arbitration agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. General Provisions

15.1. Corporate Identity. The Service is provided by Personalized Medicine LLC, a limited liability company. NutriLiv is the consumer brand and product name under which the Service is offered. All legal rights, obligations, and protections under these Terms accrue to and are enforceable by Personalized Medicine LLC. References to "NutriLiv" throughout these Terms are references to Personalized Medicine LLC operating under the NutriLiv brand.

15.2. Force Majeure. Personalized Medicine LLC shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, internet or telecommunications failures, power outages, fire, flood, or labor disputes.

15.3. Modifications to Terms. We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms in the App and, where practicable, by sending you a notification. The "Last Updated" date at the top will be revised. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and delete your account.

15.4. Modifications to Service. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

15.5. Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Personalized Medicine LLC regarding the Service and supersede all prior agreements and understandings.

15.6. Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.7. Waiver. The failure of Personalized Medicine LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.8. Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. Personalized Medicine LLC may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. In the event that NutriLiv is transferred to a successor entity, these Terms shall be binding upon and inure to the benefit of such successor.

15.9. Contact. For questions about these Terms, contact us at:

Personalized Medicine LLC d/b/a NutriLiv Email: support@nutriliv.app Legal inquiries: legal@nutriliv.app Website: www.nutriliv.app

© Personalized Medicine LLC. All rights reserved. NutriLiv is a trademark of Personalized Medicine LLC.